Wednesday, June 30, 2010

Writing - Situation 1 Check in Procedure

Hello,


Task 1

Imagine you have received a letter by an elderly lady who has never flown before and doesn't know how to check in.

Explain to her the procedure of check in and suggest one type of check in that will be easy and convenient for her to do.

Post your answer here.

Organize in paragraphs. Write 150 words.


Task 2

View the short video explaining how to use the self-service kiosk in Copenhagen airport.

What are the advantages of this type of check in?


Write a short answer of 30-40 words.



Regards,

RV

19 comments:

  1. This comment has been removed by the author.

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  2. Dear Madam,

    There are three types of how you can check in for your flight and each type has different way to do.

    First type, you can check in inperson. In this way, there are lots of steps must do. You have to go to the airport, don't forget your passport and your ticket. The check in personnel will weigh your luggage, attach your baggage tag, you will receive a boardingpass, proceed through security. At the end, you have to wait in a queue.
    Please, remember that you have to arrive at the airport 2 hours before the flight.

    The second type is check in online. You have to do it via the internet. First, go to the airline page, find the check in option, follow the steps, enter your booking reference, select your seat and print your boarding pass. This way is more convenient and it's available usually 36 hour before the flight.

    The third way for check in is self service kiosk. This way you can come to tae airport and do some steps by a machine. The advantages for this type are passengers don't need to wait in a queue and insert yor detail quicklly.

    I suggest you use online check in because it's eassier for you.

    I hope you have interested time and good flight.

    ReplyDelete
  3. Dear Madam,
    Check in means to confirm your seat on flight and receive a boarding pass there are many possibilities to check in (in person, online check in and self service)

    I recommend you to check in- in person. It’s easier, suitable way for you. I think this is the best way for you. It’s important to check in 2 hours before the flight you will need to go to the check in counter and you must bring your identification, passport, ticket. Then the check in personnel will weigh the luggage and attach a baggage tag. After that, you will receive your boarding pass which allows you to board the plane. You can check in with the assistance of the check in personnel but the worst thing that you might have to wait in long queues.

    I hope that you will do everything in convenience and without any problems, and hope you enjoy the flight.

    ReplyDelete
  4. Hi

    There a lot of advantages to use self-service kiosk, and the best advantages for it;

    1) Passenger won't to wait in a queue.

    2) Passenger will saves the time and money.

    3) The passenger will insert his detail quickly.

    ReplyDelete
  5. Dear Madam, in fact the check in steps are easy and simple and there are three different types of check in. Like, in person, online and self service kiosk.

    The first type is in person, where you can confirm your seat on a flight and receive a boarding pass. At the check in counter you will need to bring your passport, ticket and any form of identification. Then you will move through these steps. Your luggage will be weighed, attached by baggage tag, received a boarding pass and finally you can proceed through security. In person, you can have the assistance of the check in personnel but you might have to wait in a queue at least 2 hours to confirm your ticket.

    The second type is online, where you can confirm your ticket via the internet. It has only five steps: go to the airline webpage, find the check in option, follow the instruction, enter your booking reference and finally print your boarding pass. Its good because it saves time and is convenient and also you will be able to chose your seat and meal but of course it will require having some basic computer knowledge.

    The third is self service kiosk, its machine has touch screen at the airport, and passenger can use it to check in. It has only three steps: swipe your credit card, print the baggage tag and boarding pass.

    Finally, you can choose the method you like. Thank you for contacting customer service and I hope you enjoy your flight.

    ReplyDelete
  6. Dear Madam,

    Thank you for requiring some help. I would like to give you some information about the check-in.

    First of all. There are three different kinds of check –in. The first one is the in person check-in this kind of check-in will be at the check-in counter at the airport. You have to come to the airport two hours before the flight and you can do all the procedures with the assistance of the check-in personnel, but you might have to wait in a queue. The second one is the online check-in and it’s the best one in my opinion because you don’t have to come to the airport and wait in a queue. You can do all the procedure online via the internet. You should follow these steps. First, you have to go the airline webpage for example, if you will travel by Qatar Airways you have to access Qatar Airways website. Then, you have to find the check-in option. Follow the step and enter your booking reference. Finally, print your boarding pass and you must have it to allow you to board the plane. There are some advantages of using this kind of check-in. you can select your seat and meal. You also can save your time and it’s more convenient and flexible. The third kind is self- service kiosk it’s a touch screen machine at the airport passenger can use it to check-in.

    We hope that you have a good flight with our services.

    ReplyDelete
  7. This comment has been removed by the author.

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  8. Dear:Miss Deepa

    I want to tell you about the check in and the three kinds of check in.First,check in is to confirm your seat on a flight and there are three kinds,in person check in,online check in and self service check in and you have to receive a boarding pass.

    First,I want to tell you about in person check in.It is at the check in counter in the airport terminal.Don't forget to bring your passport and tichet.There are some steps for the in person check in.Firstly;check in attendant personnel.Secondly,you have to wigh your luggage, I suggest, you don't put more things in it,because if you put more things in it and the weight of baggage is more than 35Kg,you have to pay for it.Next step attoch a baggage tag.Then you will receive your boarding pass and the boarding pass is a ticket to board the plane.After that you have to proceed through security.The disadvantages for this check in you might have to wait in a queue,so arrive at the airport at least 2 hours before the flight.

    The other check in is the online check in and it is via the internet.First go to the airline website and then find the check in options.Next follow the steps and enter your booking reference.Last step print your boarding pass,I recomment that you ask someone to help you.The advantages for this check in is you can select your seat and meal.Also it saves time and it is available 36 hours prior to the flight.

    The last check in is the self service kiosk and it is a machine at the airport which passengers can use to check in and it is touch screen machine.It's a good idea to bring a credit card with you.First thing follow the steps and then print your boarding pass and the baggage tag.The advantages for this check in is very easy,faster and saves time.

    The best check in for you is online check in,because you will trafel with your family and this check in,it will saves time and it is available 36 hours before your flight.

    I hope you enjoy this flight with yor family.

    ReplyDelete
  9. Dear madam,
    I would like to tell you about the check in for your flight. The check in is to confirm your seat on a flight and receive a boarding pass. There are 3 types of check in which are in person, online and self service kiosk.

    First, in person is at the check in counter at the airport and you have to be there 3 hours before your flight. You have to bring your passport and your ticket. Give your luggage to the personnel to weigh the luggage and attach a baggage tag. Then you will receive your boarding pass. After that you must go through the security.

    Second, check in online is via the internet. You have to go to the airline web site and find the check in option. Then follow the steps until you enter your booking reference. At the end print your boarding pass. So you can save time and you don’t have to come to the airport 3 hours before your flight.

    Finally, the self service kiosk is a touch screen machine at the airport the passenger can use it for check in. so it’s a good idea you go to this machine and follow the steps until you print your boarding pass and baggage tag. I suggest that you bring your credit card and keep your passport with you.

    I hope this helps and enjoy your flight.

    ReplyDelete
  10. This comment has been removed by the author.

    ReplyDelete
  11. Task 1
    Dear Madam,

    Upon your request for directions about check in. I would like to clarify for you that:

    There are three types of check in. first, in person check in; and that happens at the check in counter at the airport. This type requires valid documents such as passport, visa and ticket. The second type is online check in. you might need some basic computer knowledge to access the airline’s website and follow the check in steps. The third one is by using the self service kiosk that is touch screen you can find this machine at the airport. A credit card might be required in this type.

    I suggest for you in person check in type, especially because you have never traveled before. You find in check in counter human assistance that help you to obtain your boarding pass that allows you to board the plane and give you the baggage tag which helps you to identify your bags. Don’t forget to bring your passport and your ticket with you at the airport. Please come two hour prior to your flight.

    I wish you nice flight.
    Task 2
    Self service kiosk is touch screen machine you find it at the airport which you can use it for check in and print your boarding pass.
    self service kiosk has some advantages. first thing, it is easy to use what you have to do is swipe your credit card through the machine then follow the steps and print the boarding pass and baggage tag. second thing, its faster and saves passengers’ time so they do not have to wait in long queue.

    ReplyDelete
  12. What is check-in?
    It is the first procedure for a passenger when arriving at an airport. Passengers can confirm their seats on a flight and receive a boarding pass. At the time of check-in the agent’s primary check for valid documents (tickets-passport-visas).
    There are three types of check-in. Firstly, In person. Check-in happens at service counters. It is actually handled by an airline. What you have to do is just show the ticket and the identification. Next step is to weigh the bags; Passengers usually check any baggage they do not wish to carry onto the aircraft. Then the employee will attach your baggage. In the end you will receive the boarding pass. What is good about this type is that you can deal with assistance of the check-in personnel. But on the other hand you might have to wait in a queue.
    Secondly, the online check-in. you can confirm your presence on a flight via the internet. Most airline encourage passengers to use this service because it is faster and easier, so they won’t have to queue at the airport. What you have to do is that access the website and select the check-in online option. Enter the booking reference and print your boarding pass. The advantages of this type is that more convenient, it saves time, you can select your seat, you can also request a meal, and it is available 36 hours before the flight.
    Finally, the self service kiosks. It is a touch screen machine which passengers can use to check-in. It is very easy to use just follow the steps because the system will walk you through. You might need your credit card. Then you have to print your boarding pass and the baggage tag. After completing the process your boarding pass will be issued then you will be ready to check your bags and proceed to security.

    ReplyDelete
  13. Task 1

    Dear Madam:

    Thank you for requiring some help. I would like to give some information about the check-in.

    Check-in is a process where you can confirm your seat on a flight and receive a boarding pass. Then are three kinds of check-in, in-person check-in, online check-in and self-service kiosk check-in.

    First of all, in-person check-in. For this kind of check-in you should come to the airport at least 2 hours before the flight takes off to check in at the check-in counter. It’s very important that you bring your identification such as passport and your ticket. When you show the check-in personnel your passport and your ticket, they will ask you how many pieces of luggage you give them, and then they are going to weight them. After that they will attach a baggage tag for each one; that is a paper stuck in your luggage, so that it can be identified. Make sure you take your boarding pass before leaving the counter. After that you have to proceed through security. The advantage of this kind is that, you can receive assistant from the check-in personnel. On the other hand, you might have to wait in a queue.

    If you need more help about the other kinds, tell me please. I hope you have a good flight.


    Task 2

    There are some advantages for using the self service check-in. First of all, it is much easier and faster than the other kinds. You just need to follow the instructions given to you. Starting with you flight refrecs ends by giving baggage tag.

    ReplyDelete
  14. Dear ms non,
    There are three ways to check-in. In person that kind of check-in will be in a counter with assistance to help you with your check-in. And you mast come two hours before the flight. You must bring with you the passport, visa and your ticket and the assistant will weigh your luggage and tag it and he will give you the boarding pass.
    The second kind of check-in is online, but that kind of check-in maybe difficult for you because you must have a basic knowledge or you can have some help from member of your family how can use the computer or a friend.
    The third kind of check-in might be easier than the second one . This check-in is called self service kiosk .It is a touch screen machine at the airport and you can use it for fast check-in . You must follow the steps and don’t forget your credit card you might use it. When you finish the machine issue a tag for your baggage and the boarding pass . Don’t forget the gate close 20min before the flight .
    I recommend you to use the first kind of check-in because you will get some help from the personal .
    Have a nice flight

    ReplyDelete
  15. Dear Madam,

    Thank you for requiring some help. I would like to give you some information about the check-in.

    First of all. There are three different kinds of check –in. The first one is the in person check-in this kind of check-in will be at the check-in counter at the airport. You have to come to the airport two hours before the flight and you can do all the procedures with the assistance of the check-in personnel, but you might have to wait in a queue. The second one is the online check-in and it’s the best one in my opinion because you don’t have to come to the airport and wait in a queue. You can do all the procedure online via the internet. You should follow these steps. First, you have to go the airline webpage for example, if you will travel by Qatar Airways you have to access Qatar Airways website. Then, you have to find the check-in option. Follow the step and enter your booking reference. Finally, print your boarding pass and you must have it to allow you to board the plane. There are some advantages of using this kind of check-in. you can select your seat and meal. You also can save your time and it’s more convenient and flexible. The third kind is self- service kiosk it’s a touch screen machine at the airport passenger can use it to check-in.

    We hope that you have a good flight with our services.

    ReplyDelete
  16. This comment has been removed by the author.

    ReplyDelete
  17. Task 2


    1)access easily, reduced transaction time.

    2)each passenger need less than 15 minutes to confirm the booking,check in and receive their boarding passes quickly and easily.

    3)avoid queus, passenger don't have to go to check in personnel and stand in long queus.

    4)it saves money and it increase revenue.

    5)avoid congestion.

    ReplyDelete
  18. Good afternoon...

    Task 1:

    Check-in

    Dear Madam,
    First of all, you have to know that the purpose of check-in is to confirm your seat on a flight and receive a boarding pass. Also, be informed that there are three types of check-in which are in-person check-in, online check-in, and self service kiosk check-in. I think that self service kiosk check-in is the most comfortable for you if you travel alone.
    First, self service kiosk is a touch screen machine at the airport that helps passengers to check-in in less than an hour. After that, make sure that your English skills are good enough, so that you can follow the procedures one by one and choose the right options. Also, you need to swipe with your credit card as evidence that you are the original carrier of it. Typically, you have to print out your boarding pass. Next, you have to check-in your bags and print out the baggage tag and attach it to your luggage. Finally, you have to come twenty minutes earlier than the departure time, so that you can board the plane on time. This is the fastest way of check-in because it saves time for passengers to buy from the duty free shops, for instance.
    Wish you a happy journey
    Fatima Abdullah

    Task 2:

    There are many advantages of self service kiosk check-in.Firstly,the area will not be congested. Also, the process takes less than an hour, so Passengers will save alot of time to go shopping, for instance. Finally, bags are checked efficiently by the same machine.

    ReplyDelete